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  • Writer's pictureAaron Norrish

What Is TTP For NDIS Service Providers

The Temporary Transformation Payment (TTP) is a critical component of the National Disability Insurance Scheme (NDIS) that aids service providers in transitioning to the NDIS framework. This payment serves as an additional charge that eligible providers can apply while adapting to the new funding and operational requirements imposed by the NDIS.

Introduction to TTP NDIS

The TTP, introduced on 1 July 2019, is a conditional loading in the NDIS Support Catalogue. It is designed to assist providers with the increased costs of transitioning to the NDIS model, replacing the previous Temporary Support for Overheads (TPO) Payment.

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Purpose of TTP

The transition to the NDIS significantly changed the pricing structures and operational requirements for service providers. These changes included adjustments in allowable charges and increased administrative responsibilities. The TTP was established to mitigate potential financial challenges during this transition, ensuring providers could maintain stability and continue offering quality support services.

Understanding TTP Payments

TTP allows for a higher pricing limit on services such as Assistance with Daily Life, Social and Community Participation, and Employment Support. Each applicable support item in the NDIS price list has a corresponding TTP item that providers can claim if they meet the TTP conditions. The TTP includes a loading that decreases annually by 1.5%, ensuring a gradual phase-out by July 2024.

Eligibility and Compliance Requirements 

To be eligible for TTP, providers must:

  • Be a registered NDIS provider.

  • Publish their service prices prominently, usually on their website.

  • Keep their contact details current on the NDIS Provider Finder.

  • Complete an NDIA-approved benchmarking survey annually.

Claiming TTP

There is no separate registration process for becoming a TTP provider. Providers demonstrate their compliance and intent to adhere to TTP requirements by claiming through the designated TTP support item in the payment system. It is crucial that providers ensure they are compliant with these requirements by the end of each calendar year to continue claiming TTP in the following financial year.

Participant Agreement

Before applying TTP rates, providers must discuss and secure participants' agreement regarding any proposed pricing changes. This agreement should be documented in the service agreement to ensure transparency and mutual understanding.

NDIS service providers in a meeting room discussing TTP implementation strategies

Role of Plan Managers in Managing TTP Claims

Plan Managers are not responsible for verifying whether providers are compliant with the Temporary Transformation Payment (TTP) conditions. Instead, they can consider the submission of a TTP support item claim by a registered provider as sufficient evidence of the provider's compliance with TTP requirements. However, plan managers are obligated to report to the NDIA upon request, identifying which registered providers have filed TTP claims through their management.

It is important for Plan Managers to note that only registered providers are eligible for TTP. Claims for TTP should not be processed for services delivered by non-registered providers, ensuring adherence to NDIS regulations.

Additional Resources

For more detailed information about TTP rates and conditions, providers should refer to the latest version of the NDIS Pricing Arrangements and Price Limits, formerly known as the NDIS Price Guide.


The Temporary Transformation Payment plays a vital role in supporting NDIS service providers during their transition to a more competitive and sustainable market. By understanding and complying with TTP requirements, providers can effectively utilise this mechanism to offset transitional costs and continue delivering high-quality support to NDIS participants.


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